Terms & Conditions — SMS Notifications

Last updated: July 29, 2026

These terms apply to text message notifications sent by Whitney Guests on behalf of organizations using our visitor management platform.

Consent

You opt in directly: a phone number only receives text messages when you personally entered it on the check-in kiosk and checked the box labeled "Text me updates about this visit." Providing a number is optional and never required to check in. By giving that consent, you agree to receive transactional texts related to your visit, such as approval notices and status updates. Numbers entered by anyone other than the visitor are never sent text messages.

Message frequency

Typical frequency is 1–2 messages per visit. Frequency may vary with your visit activity, and we do not send recurring or scheduled messages.

Cost

Message and data rates may apply, depending on your mobile carrier and plan.

Opt-out and help

Reply STOP to any message at any time to stop receiving texts. Reply HELP for assistance. You can also contact your host directly.

Carrier liability

Carriers are not liable for delayed or undelivered messages.

Changes to these terms

We may update these terms from time to time. Continuing to use the SMS notification feature after a change means you accept the updated terms.

Contact

Questions? Contact andrew@whitneysolutions.tech.